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We have tried to make navigation of the JELCO web site as easy as possible. You should be able to find:
So how do you find all of this information?? Whenever you see something underlined, it is usually a link to another page with more information about that item. Besides being underlined, a link will usually be a different color than the other text on the page and your curser might change appearance (e.g.: from an arrow into a hand) when it passes over it. Point your curser at the underlined text and left-click with your mouse; if nothing happens, the text is either not a link or the link is not working. Some of our images are also links to other pages. Try clicking on different objects and see what happens!
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That really depends on which projector model you have and what you're using the case for. As a general rule, JELCO Padded Travel Cases and Carry Cases are made to be carried with you at all times. JELCO ATA Style Cases can be checked at the airport or shipped cross-country via common carrier services (e.g.: Fed Ex or UPS).
Please contact the JELCO reseller who referred you to our site for pricing and to purchase. If you found us through a search engine, please call Customer Service at 1-847-459-5207 to locate a local JELCO reseller.
| JELCO, Inc. 450 Wheeling Road Wheeling, Illinois USA 60090 1-847-459-5207 1-847-459-5262
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With a few exceptions, most parts on JELCO cases are not "user replaceable." Call us toll-free at 1-888-875-3526 and we will issue you an RMA number. After you receive the RMA number, you will need to package your case in a cardboard box and send it to:
| JELCO, Inc. |
| 450 Wheeling Road |
| Wheeling, Illinois USA 60090 |
| Attn: RMA #_____________ |
Your case might be covered by our limited lifetime warranty. If you believe the repair is a warranty issue, you will need to provide us with proof of purchase clearly showing the purchase date (a copy of a packing slip or invoice from the dealer you purchased the case from will suffice).
Use the links on our home page (Welcome to JELCO) to view general information about ATA Cases, Carry Cases, Padded Travel Cases, Padded Hard Side Cases, Platinum Molded Travel Cases, Plasma Monitor Cases, SMARTBoard Cases or Other Miscellaneous Cases. The ATA, Carry, Padded Travel & RP pages have a hyperlink at the top and bottom with a rotating arrow which says "Continue to Product Listings" (The Other Cases page has the products listed right on that page.)
Point your curser at the underlined text and left-click with your mouse. This will take you to a listing of projectors by name and model number. The column on the far right lists which JELCO case goes with that particular projector. Any part number that is underlined is a link to a spec sheet. Point and click the hyperlink to see a digital image of the case and read a basic description. Many of our specsheets are also available in .pdf downloadable format, and can be printed as full-color cut-sheets from your PC. (Look for the link "Download a data sheet for this case. Adobe .PDF)
Search a complete alphabetical listing by
JELCO, Inc. offers a limited lifetime warranty on all of its stock, custom, and OEM cases. This warranty covers necessary repairs to the case due to defects in material and workmanship. This warranty does not cover repairs due to neglect, abuse or misuse of the case or normal wear and tear; nor does it cover repairs to items carried within the case (i.e. projector, laptop computer, etc.).
Cases not under warranty can usually be fixed or replaced for a minimal charge. Please call us at 1-888-875-3526 to get an RMA number before returning any case to us for repair.
ATA Initials for Air Transport Association, an organization which set the U.S. military standards for the type of case which can be checked at the airport or shipped via common carrier. JELCO ATA Cases fall into the Spec #300 long life-reusable category; which, amongst other things, specifies that the case and contents must be able to survive 100 trips under normal operating conditions.
hyperlink Text or an image which works as a "doorway" to another page within a site or on another web site on the Internet. Text is usually underlined and a different color from the surrounding words. Hyperlinked images will often change appearance or affect the appearance of your curser when it passes over them.
image A picture or graphic displayed on a web page. Most images are in one of the following formats: .gif, .jpeg, .bmp, .tif or .avi. If an image changes or your curser changes when it passes over an image, it is probably a hyperlink to another page.
OEM Original Equipment Manufacturer. JELCO manufactures many of the cases sold by Dukane, Eiki, 3M, InFocus, Epson, Toshiba and others. Please call us to verify that your case is a JELCO case before sending into us for repair!
.pdf file Adobe Portable Document Format files allow combined text and image documents to be shared electronically (i.e.: over the internet, via e-mail, on floppy disk, etc.) .pdf files are often used to provide brochures, catalogs and spec sheets in a downloadable format which can be saved to your PC and printed from your printer.
RMA number Return Merchandise Authorization number used to track product returned for repair. Please call JELCO at 1-888-875-3526 to obtain this number before sending your case in for repair!
